Time with company: 7 years and 8 months
David Wilson Homes appealed to me because they have such a good reputation. I began as a sales administrator and when David Wilson became part of the Barratt Group my role changed and I moved into the customer service department. Barratt is a company which allows you to progress, and you are recognised for your achievements.
I really enjoy my role as I get involved in monthly site meetings, and spend time visiting the site managers and sales advisers. This all helps to build up strong partnerships which Barratt place a high importance on. Recognition is important within Barratt, I have been awarded customer service awards both as a team member and as an individual and I also recently received a ‘get recognised’ card which gave me an extra days holiday!
The training and support that Barratt offer is always there, I’ve achieved level 2 & 3 NVQ in Customer Training. I did have experience in customer service prior to my current role, but Barratt have given me a greater variety and job satisfaction. I feel continually supported by the management team and I am happy to be part of the Barratt Group