Being in a customer-facing role with us is a little bit different than most businesses. Yes, we expect all the things that go into good service, like being responsive and using your initiative, and always going the extra mile. These roles really kick in once we’ve sold a new home. Our customers expect their homes to be of the highest standard, and you’ll make sure they are, by being on hand with answers and practical help. Because of the things you’ll be dealing with we look, ideally, for construction or building experience. More importantly than that though, is your passion for quality and professionalism.